Armstrong Studio ("we", "us", "our", "the Studio") is committed to protecting the privacy and security of anyone who visits our website or otherwise interacts with us online. This notice explains what information we collect, why we collect it, how we keep it secure, and the choices and rights you have. It is written to be read by the public - visitors, prospective clients, and users of our website - rather than as an internal policy.
We handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where we refer to "you" in this notice, we mean any individual who browses our website, submits a form, subscribes to our communications, or otherwise shares information with us.
We do not operate user accounts or a customer platform, so this notice does not cover account credentials or in-product data - our data collection is limited to what is described above.
We do not knowingly collect sensitive information (such as health, financial, or government-identifier data) through our website. Please avoid including sensitive information in any form or message you send us.
Our website uses cookies and similar technologies to:
You can control or disable cookies through your browser settings. Disabling non-essential cookies will not prevent you from browsing our site, though some features may not function as intended.
We use the information described above only to:
We do not sell personal information, and we do not use website visitor data for automated decision-making that produces legal or similarly significant effects.
We apply security measures appropriate to the limited, low-risk data we hold, including:
No method of online transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
We do not disclose your personal information to third parties for their own marketing purposes. We may share limited information with:
Some of our service providers may store or process data on servers located outside Australia (for example, cloud hosting or email infrastructure). Where this occurs, we take reasonable steps to ensure those providers protect your information consistently with the Australian Privacy Principles.
We keep personal information only for as long as reasonably necessary for the purpose it was collected: typically, enquiry and contact-form data is retained for up to 24 months, and analytics data is retained in aggregated or de-identified form thereafter. You may ask us to delete your information earlier at any time (see Section 9).
If we become aware of a data breach involving your personal information that is likely to result in serious harm, we will assess it promptly and, where required under the Notifiable Data Breaches scheme, notify the Office of the Australian Information Commissioner (OAIC) and affected individuals without undue delay, together with information on the steps we and you can take in response.
Under the Australian Privacy Principles, you may:
To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable period, generally within 30 days.
If you believe we have mishandled your personal information, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
For any question about this notice, or to exercise your privacy rights, contact privacy@armstrong.studio.
We may update this notice from time to time to reflect changes in our practices or legal obligations. The "Last reviewed" date at the top of this notice indicates when it was last updated. We encourage you to review it periodically.